UCM Admin Portal Help

Network Resources

Network Resources menu

Configure your network settings on the Network Resources screen.

Note – click Save button after all settings have been configured on the Network Resources screen. This will cause the Teo UC server to restart network and call management processes. Calls in progress will be disconnected.

To configure hostname, IP address, DNS, and domain names

Hostname

Enter the lan host name, which is the name of the Teo UC server within the LAN network. Teo recommends using a fully qualified domain name (FQDN) for the host name.

IP Address

You can AUTOMATICALLY OBTAIN from dhcp, or enter static IP addresses. Teo recommends using static IP addresses for all production deployments.

To enter static IP addresses for the Teo UC server, uncheck AUTOMATICALLY OBTAIN from dhcp. You can then enter the server's IP ADDRESS, DEFAULT GATEWAY ADDRESS, and SUBNET MASK

DNS (Dynamic Name Servers)

You can AUTOMATICALLY OBTAIN from dhcp, or enter one to three DNS server addresses. If the IP address is set statically, the DNS server addresses MUST be entered manually.

To manually enter addresses, uncheck AUTOMATICALLY OBTAIN from dhcp. You can then enter DNS server addresses in the primary dns, and optionally the secondary dns and tertiary dns fields.

Domain Names

Enter the domain name for the local network that the server is connected to. Use the domain portion of the Teo UC server's fully qualified domain name.

  • To add a new domain name to the list, enter the name in the field below the list, and then click Add New button.
  • To edit a domain name, hover the cursor over a name in the domain names list, and then click Edit icon. After editing the name, click Save icon to save your changes or click Cancel icon to cancel.
  • To delete a domain name, hover the cursor over a name in the domain names list, and then click Delete icon. Click Yes button to confirm deletion or click No button to cancel.

QoS (Quality of Service)

Under diffserv, select values for the VOICE PACKET DSCP, SIGNALING PACKET DSCP, and the VIDEO PACKET DSCP. These values establish traffic classifications for packet routing within larger networks and are applied to Teo endpoints registered within the Teo UC System.

All have a range of 0 to 63. Default values are:

  • VOICE PACKET DSCP – 46
  • SIGNALING PACKET DSCP – 26
  • VIDEO PACKET DSCP – 34

To configure static network resources

This option adds static routes for network traffic to specified addresses.

  1. For each static route, enter the dest. network address, prefix (netmask), and gateway.
  2. Click Add New button to add the static route to the list.

To configure the system date and time

You can either manually enter the current date and time for the system clock, or ENABLE NETWORK TIME PROTOCOL to synchronize the system clock to an external NTP time server.

We recommend that you use an NTP server to set system time. If you choose ENABLE NETWORK TIME PROTOCOL, you can add the NTP server address(es) and the appropriate local time zone for where the UC System is installed.

Setting the date and time using NTP

  1. In the SYSTEM TIME area, check enable network time protocol.
  2. Select a Time Source in the ntp server list.
    • To add a new server, enter the NTP server address in the field below the server list, and then click Add New button.
  3. Select your local TIME ZONE. This controls the time zone offset that is applied to UTC time received from the NTP server.
  4. Check system clock uses utc if the NTP server provides time in UTC format.

Setting the date and time manually

  1. In the SYSTEM TIME area, uncheck enable network time protocol.
  2. Enter the date in the date field using mm/dd/yyyy format. You can click Calendar icon to select the date from a popup calendar.
  3. Enter the hour and minute in the time fields, or use the arrows to set the values.
  4. Select AM or PM.

To configure email

Email is used to send scheduled reports, voicemails, call recordings, and faxes. You can use the Teo UC server's built-in email server or an external email system.

  1. In the SMTP Server field, enter localhost to use the built-in email server, or enter an external email system's outgoing server address.
  2. If you are using an external email system, configure these options as required:
    • EMAIL ACCT
    • PASSWORD
    • ENCRYPTED CONNECTION (SSL)
    • USE AUTHENTICATION
    • REQUIRE SECURE PASSWORD
  3. Click Test Mail button, enter an email address in the popup dialog, and then click OK to send a test message.
See also

Security
Trunks
Tools