UCM Admin Portal Help


Tools menu

Several network diagnostic tools are available on the TOOLS screen. They can be helpful for validating network settings.

Using the console

Tool output is shown consecutively in a console display.

packet capture

Capture all network traffic with this option.


Ping can determine if a host or device can be reached, and the latency of the connection.


Nslookup uses the domain name system to find domain name or IP address mapping. Use nslookup to diagnose DNS infrastructure.


Traceroute displays the route and packet delays to a specified address or host name.

display routes

Use this command to display the IP routing table.

display arp cache

This command displays entries in the Address Resolution Protocol (ARP) cache.

See also