UCM Admin Portal Help

Music on Hold

Music On Hold plays recorded music and/or messages for callers on hold.

You can add multiple audio files to the available tracks list, and arrange tracks into playlists. Several tracks and a preconfigured playlist are supplied with the system.

Noteto avoid copyright infringement, make sure that you have permission and proper licensing for all Music On Hold recordings. Tracks included with the Teo UC System are royalty-free and do not require additional licensing.

See also