Recommended Procedure

1

Gather critical functionalities for major groups.

For example: presence awareness, mobility, CRM integration, remote workers, instant messaging, voicemail to email, faxing, contact center functionality, paging, etc.


2

Take inventory of company and BYOD device types.

This is important as most vendors do not support all functionality on all device types. Is your organization 100% vested in Windows PCs, smartphones, and tablets and relies on Microsoft Dynamics for a CRM? Then Lync is a good place to start. However, if your organization (like most) uses a mixture of Mac and PC desktops, a host of Android tablets and iPads, a variety of installed apps and web based cloud apps, plus a menagerie of smartphones, then a company like Teo is a better choice because of the wide range of devices and operating systems that we support.


3

Determine if a cloud, premises, or hybrid deployment better fits your organization’s needs and style.

Not sure? Or think your needs may change in the foreseeable future? Then Teo should be a top consideration, as we are the only company that can support all deployment types and allow future conversion between them quickly and painlessly.


4

Using the information gathered above, create a simple spreadsheet of vendors that meet your basic criteria.

Invite a selection of vendors to present their solutions to provide you a better sense of what they offer and are capable of delivering.