UC Suite Features
Teo Technology's UC Suite allows companies to take advantage of the benefits of unified communications by making it easy to implement a strategy that works well for
their specific needs. The good news about UC is well-documented, as it gives businesses a way to boost productivity while simultaneously cutting costs.
Because businesses are beginning to realize the many benefits that having all your communications in one place can bring, the market for UC systems is not at all
slowing down. In fact, according to a recent report from MarketsandMarkets, the unified communication as a service market is expected to
grow from $15.12 billion in 2015
to $24.88 billion in 2020, a compound annual growth rate of about 10.5 percent. Integrating multiple forms of communication into one system enhances collaboration
between businesses and employees, along with improving customer service as well.
To help your business become more connected and productive, our UC Suite offers all of these features:
- Simplified call management
- Instant messaging
- CRM integration
- Quick messaging
- Multimedia softphone
Some of these features, like CRM integration, offer distinct methods of improving employee productivity and customer service. For instance, if your customer resource
management software is paired with your UC solution, employees will be able to follow up on customer calls via any form of communication. They will also have the
capability to view customer histories and provide the best service possible from anywhere by integrating the knowledge they glean from those about what kind of problem
the customer is experiencing or what service is needed at that time.
Check out this infographic to find out more about the neat business-boosting features of our UC
Suite. Be sure to contact the experts at Teo today to discover more about UC and get started with simplifying your business communications.