UC integration makes collaboration easier
Unified communications (UC) solutions are essential to work in the modern world. Today's professionals need to be able to transition from one application or communication channel to another in seconds. Whether using instant messaging or checking up on social media platforms, having these tools in one place can make work easier.
This is why UC integration is important for enterprises. With the right UC configuration, employees can access email, appointment calendars and other useful applications on a single interface.
With so many communication channels being used today, bringing all systems together can make an enterprise more agile. For example, when a worker is sending messages to a colleague but needs to be on a client call in a few minutes, having VoIP systems easily accessible can allow that employee to take the call, while still engaging with the co-worker to accomplish necessary tasks.
With integrated UC services, businesses are able to increase productivity and give employees the tools they need to be successful. For this reason, enterprise leaders should create a UC investment plan as soon as possible.