The New Workplace
The ways in which employees work, connect and collaborate have changed dramatically in the last few years. Now, many workers seek out positions that support flexibility and an agile schedule, enabling them to operate inside or outside of the office.
In fact, according to the latest statistics from the Global Workplace Analytics, half of all American workers have the ability to telework at least part of the time. What's more, as many as 90 percent of U.S. employees have noted that they would like to telecommute two to three days a week.
In order to support these different working styles, companies must have the right technology in place that can enable staff members to be productive and collaborative, even when they're not in the office. The answer here is unified communication solutions, which can considerably transform a business. Here are a few of the ways that is made possible:
1) Improving collaboration
First and foremost, UC technologies can provide new and innovative ways for employees to connect and work alongside one another. A UC system supports collaboration anywhere a staff member operates, and does so in a way that aligns with new working styles.
Communication is changing overall: Now, voicemail usage is dropping 8 percent each year. In addition, more than half of all emails – 55 percent – are first read on a smartphone, tablet or laptop. A robust UC solution supports this change, allowing employees to leverage essential communication tools from any preferred device.
2) Supporting customer needs
Besides strengthening connections among employees, UC also has the ability to boost satisfaction with an organization's clients. With UC tools in place, employees are able to answer emails, take calls, share documents or chat in real time with customers, ensuring that expectations are always met and nothing falls through the cracks, even when a staff member is out of the office.
3) Integrating and scaling
UC platforms also offer key benefits when it comes to their integration and scalability features. Many UC tools, including those provided by Teo Technologies, are able to integrate with existing solutions. This enables your organization to create the most seamless and unified UC system possible.
What's more, these technologies can easily scale to match your organization's needs. New communication lines and user profiles can be added anytime, ensuring that as your business grows, so too does your UC solution.
A big reason to leverage UC solutions is to support the working styles of younger and increasingly educated workers. The latest statistics show that within the next few years, millennials will account for 46 percent of the overall workforce. As these individuals are already communicating on numerous different devices, a UC solution can help bring these familiar capabilities to work.
In addition, many college graduates are seeking out positions that enable them to work outside the office. Without these features, businesses are at a disadvantage when it comes to their recruiting efforts. A robust UC solution, such as those offered by Teo Technologies, can help put your business at the top of the list.
5) Collecting and implementing data
A big part of succeeding in this new working environment is having the visibility necessary to ensure collaboration and productivity. A UC solution allows your company's supervisors and stakeholders to glean a glimpse into staff members' usage, providing vital data that is accessible from mobile devices, even outside of the office.
In this way, managers can see key information including production-line efficiency and resource usage, enabling them to work proactively to best support the company, their employees and clients.
To find out more about how a UC solution can help transform your business, check out our infographic below and contact Teo Technologies today.