Teo is unique in the communications technology industry in providing a true end-to-end solution that is also on an open platform. What does this mean to you?
It means great peace of mind. Teo solutions are designed and built to work together from day one. They require no integrations of 3 rd party vendor equipment or software to deliver a fully functional platform. This results in solutions that are free of integration headaches management costs. It means you don’t have to worry about one vendors component requiring and upgrade that makes it incompatible with the rest of the system. It means you don’t have to worry about a key component going end of life disrupting your system support capabilities. Additionally, it means when issues arise, you have one vendor to work with who is invested in, and capable of helping, rather than you chasing down multiple vendors whose first reaction is always, “it’s not my problem, check with the other folks”. Imagine what situation you want to be in when the phone system stops working?
It means you are not stuck in a technology dead end with Teo. Since Teo is an open platform, we can readily integrate 3 rd party components. This is very common for customers looking for specialty conferencing equipment, or software to integrate with Teo. Teo supports fully the RFCs for SIP, and we offer an API for integration with our software. We also offer several out of the box integrations such as Salesforce, Microsoft Dynamics, Microsoft Skype for Business, Microsoft Outlook, and Microsoft Lync.