The bring your own device trend is old news. By now, enterprise mobility should already be in full swing, with employees using their smartphones to edit documents and communicate with clients at all times of the day. The question now is: How can businesses maximize their BYOD plans?
Today's business leaders are late to the UC game
The benefits of enterprise mobility – increased productivity, flexibility and response times – can be enhanced by the adoption of unified communications services. Unfortunately, it seems that many company leaders have yet to realize this.
According to Brian Riggs of Ovum, businesses are hindering their potential for productivity due to their reluctance to implement UC services in their BYOD strategies. He contributed a post to No Jitter that highlighted his firm's research regarding enterprise mobility strategies. Ovum found that 46 percent of IT leaders currently support employee-owned devices, as long as they have been approved by the company. Another 27 percent of respondents planned on implementing BYOD in the next two years.
Clearly, enterprise mobility is gaining traction, but many organizations have not advanced to supporting UC applications in their BYOD programs. Only about 15 percent of IT leaders said they would permit UC clients on employee-owned, company-approved devices. Riggs noted that this may be due to a lack of BYOD maturity. IT departments are still testing their mobility strategies and may not feel ready to deploy and manage additional services.
Why are UC-assisted BYOD programs a step ahead?
Companies that have already incorporated UC systems like VoIP and unified messaging into their BYOD plans could have a significant edge over their competitors. UC helps businesses to stay organized and centralize their most important resources. As Enterprise Networking Planet suggested, UC providers offer a solution to integrating BYOD smartphones and tablets into a larger communications strategy. Workers gain the ability to efficiently manage their incoming and outgoing messages on a single platform.
As BYOD evolves, company leaders can expect UC services to become more essential to meeting core business goals.
"What we have today is a genuine need for unified communications," said Brendan Reidy, CEO of a UC provider. "Between mobility and wireless, the need for UC in enterprise now is much higher."
Today's organizations rely on a greater number of communications channels to keep in touch with clients, which can become problematic without a method of organization. Fortunately, UC programs make data more accessible, so workers can more easily maintain correspondence with business partners while in or out of the workplace.