Why the desk phone is still alive and well

Why the desk phone is still alive and well

To say that both consumers and professionals have become more reliant on alternative technologies in recent years would be an understatement. Today, people are using a whole host of cutting-edge tools to contact each other, from smartphones to comprehensive unified communications (UC) suites, and interactions are becoming more dynamic and multi-faceted. 

Corporate leaders are finding that employees are more productive when they are able to access business communications technology that includes instant messaging, video conferencing and other applications under one umbrella. For this reason, some critics have suggested that the age of the desk phone is over. 

However, Erik Krapf of No Jitter defended the use of the desk phone and noted that many naysayers of the technology paint an inaccurate picture about how the systems are used today. In fact, he stated that several reports suggest that SIP phone shipments grew at double-digit rates last year

This suggests that the desk phone is not dead, it's simply changing. Instead of relying on an older landline structure, the VoIP system is becoming the go-to choice for telephony technology in the corporate sector. 

In fact, these architectures fit perfectly with the new technology trends that are emerging in the office. With the bring you own device (BYOD) policy becoming more common at organizations across the globe, it's no surprise businesses are ditching their old phone systems in favor of VoIP. 

Useful features drive VoIP adoption
With a quality VoIP product, users can deploy find me follow me that will allow calls to be forwarded to their mobile devices if they happen to be out of the office. This is an extremely useful feature for professionals on business trips or working from a remote location, the latter of which is becoming increasingly common. 

The increased adoption of VoIP is indicative of the growth seen in the UC market as a whole in recent years. More businesses are starting to create comprehensive UC services to give employees more options to communicate. 

In fact, the market for UC solutions is so large at the moment that it is expected to expand at an incredible rate for the next several years. According to a recent eWeek article, data from Transparency Market Research indicated that the UC sector will be valued at $61.9 billion by 2018. That's a remarkable jump from the $22.8 billion mark recorded in 2011. 

For this reason, business leaders may want to create a UC procurement plan so they aren't left behind by more tech-savvy rivals. 

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