Voice over Internet Protocol phone systems have been around for the better part of 15 years, and many small businesses have made the transition toward these investments more recently. However, while one might think that the growth potential for a market that has already reached a level of relative of maturity might be contracting a bit, the industry has remained in a solid position to expand in the future.
More companies are beginning to recognize the importance of leveraging unified communications to reduce their expenditures on voice, messaging and video services, while VoIP often acts as the initial deployment by which all others will follow. Small business owners that have not yet considered making the switch to VoIP, or UC for that matter, should do so soon, as failure to keep with the times could lead to a competitive disadvantage.
Room to move
Network World recently reported that several studies released in the past few weeks have shown that VoIP adoption rates are growing among consumers and businesses, while these products seem to be completely overtaking the traditional landlines that so many firms continue to rely on. However, the source pointed out that many of the data points and findings were consistent with trends that have been building for years now, yet one major part turned a few heads.
According to the news provider, residential VoIP and wireless purchases have now surpassed three times that of businesses, and some hints sprouted up in the reports that indicated business leaders are somewhat averse to making the big switch. Notably, Network World pointed out that enterprise mobility and the massive explosion of demand for wireless services among consumers is hard to beat, but decision-makers in the private sector might not be fully sold on the advantages of these tools compared to traditional wired options.
Compared to traditional landline phone accounts that would come with equipment costs in addition to per-minute monthly bills, VoIP is a far more affordable and seamless technology. Calls and messages that pass through these systems are traveling over Internet Protocol, meaning that costs will generally be lower.
Aside from stronger quality and affordability, VoIP systems are also helpful in driving continuity and telecommuting programs, as well-managed options are often more resilient to outages, service disruptions and other potential productivity hindrances in everyday business operations.