The massive transition away from traditional phone services and toward modern Voice over Internet Protocol business systems has had a profound impact on organizations from around the world of all sizes and in virtually every industry. Not only are the long-term costs of keeping in perpetual communication with colleagues and clientele far lower with these pieces of equipment, travel expenditures and other indirect budget-sucking matters can be reduced through these investments.
It is not necessarily a cut and dry affair when looking at the ways to ensure that VoIP and unified communications tools actually come back with a high level of savings each year, as companies need to be diligent when deploying these technologies. However, with a little knowledge and a partnership with the right UC vendor, business leaders can see their communications-related costs go down while collaboration will move on an upward track.
Walk before you run
Wilmington Business Journal recently affirmed that corporate phone expenditures are among the easiest parts of the budget to streamline in the modern era, especially given the ubiquitous availability of more advanced solutions through UC arrangements. In a word, a business that is still entirely reliant upon traditional phone services is putting itself at a strategic disadvantage in many instances, as there are not nearly as many features and they are often more expensive over time.
Now, it is important to note that companies cannot try to do too much in too short of a time frame, and provisioning and deployment plans must build in at least some cushion to ensure continuous operational uptime during the transition. Once again, when the right UC vendor is chosen as a partner, these stages will generally be far more easily surpassed by the business itself, setting the organization up for further success down the road.
Not just phones
It is also important to remember that the average company can benefit from a more comprehensive approach to UC, such as one that incorporates other tools including video conferencing and instant messaging services. The whole point is to unify all of the various communications technologies in place for the most effective management of expenditures and optimal usability among employees.
In the coming years, those firms that are as proactive as possible in these pursuits will likely enjoy higher returns on investment.