Still a traditional PBX user? It’s time for an upgrade

Still a traditional PBX user? It's time for an upgrade

Enterprises that still rely on traditional private branch exchange platforms for phone communications are falling far behind the times. The VoIP system, an Internet-based telephony solution, is a more flexible and cost-effective alternative to its landline counterparts. Additionally, VoIP requires less maintenance, making it an especially ideal option for smaller businesses with limited IT staffs.

Effective communication is a significant factor in a company's ability to meet its goals. This truth is bound to become increasingly relevant in the coming years, as the bring your own device movement gains momentum and organizations embrace enterprise mobility. Therefore, companies that neglect to implement VoIP systems will be ill-prepared for the future of corporate communications.

VoIP is the clear choice
In a recent article in The Business Journals, Marc Prosser highlighted several reasons why VoIP is superior to legacy PBX solutions. He noted that the VoIP system offers substantially better call quality, since the Internet-based platform handles voice data extremely efficiently. Unlike traditional phone systems, VoIP does not require ongoing maintenance costs, and it typically costs just $20 to $30 per month, Prosser pointed out. 

VoIP also comes equipped with a number of useful features that PBX systems lack, such as voicemail to email, which enables employees to integrate different communications channels. Organizations can improve communications with find me follow me, a VoIP feature that reroutes calls to employees' cell phones when they are working from home or traveling.

VoIP-assisted companies are more flexible
One of the major advantages afforded by Internet-based phone systems is flexibility. VoIP systems allow employees to have conversations on office phones, mobile devices or computers. Furthermore, workers can seamlessly switch between communication platforms as necessary.

In the age of BYOD, businesses need to embrace innovative communication tools to make themselves more flexible than their competitors. A VoIP system could be the key difference between a firm that stays ahead of the technology curve and one that lags behind.