Many companies will cite stronger spend management performances as a core reason for adopting unified communications solutions, and the level of savings that can come from these investments are significant. To get the most out of UC – with respect to both operational and financial performances – organizations must take a structured, best-practice-driven approach to deployment and management.
Processor.com recently listed some of the ways in which companies can begin to better control costs related to UC expenditures and investments, affirming that the first step is to ensure preparations are made in earnest, backed by plenty of research and planning. According to the news provider, much of this ties directly into the configuration and integration of the tools into the standing IT infrastructure.
After all, UC is all about unification, and leaving out any of the tools used to communicate or share information will hold the firm back from achieving optimal outcomes. The source explained that many companies will benefit from taking a trail-approach to initial deployments, easing their staff members and all departments into the new era of communications before a full overhaul is completed.
Additionally, Processor.com noted that provisioning should be a specific focus of businesses, especially those that are just beginning to make the switch to UC. This means that vendors and service providers should be chosen following diligent research and objective creation.
By leveraging proven solutions from a trusted provider that can best align with the unique needs of the specific business, decision-makers will often see a broader range of benefits over time. In the end, those firms that put the most into the early stages of strategic development and provisioning will inevitably have the best chances of succeeding in their pursuit to maximize returns on investment.