Unified communications continues to be one of the most widely discussed topics among boardroom leaders and employees alike, as the ability to integrate all of the collaboration in use at a workplace can have significant advantages from the bottom to the top of any organization. Aside from the cost-related benefits of this approach to communications infrastructure projects, UC has also been found to improve employee engagement, stimulate innovation and much more.
Businesses that have not yet begun considering the deployment of UC systems and the various components available therein, such as Voice over Internet Protocol phone services and video conferencing tools, should certainly do so soon. The economy continues to become more globalized and businesses are now operating in a wide variety of nations from around the world, making efficient and effective communications capabilities less of an option and more of a requirement in the markets of the modern era.
A true buyer's market?
No Jitter recently explained some of the ways in which various structures common in the UC market can apply to the needs of each given business, noting that the products and services are still diversifying and expanding. According to the news provider, the slow but sustained growth of UC adoption that has taken place throughout the past two decades has been reminiscent of the original voicemail app for mobile phones, and the road ahead looks just as promising.
It goes without saying that several of the most commonly used components of UC have been around for a decade or more, including VoIP phones and video conferencing. However, the source pointed out that the unification of these systems, strategies and solutions is still relatively novel, especially in its current form.
As such, No Jitter projected that UC is still poised for higher revenue increases in the coming years, and that more diverse options and sub-markets are likely to surface in the near future.
Business leaders should always first evaluate internal needs and capabilities, looking for specific operational areas and functions that could be improved through the use of modernized IT and communications solutions. Then, working to find a vendor of these services that can align its own products with the needs, objectives and demands of its clients will be critical for the highest returns on investment possible.
The time to get moving on these projects is now, as competition will only continue to heat up.