Considering the potential consequences of a data breach, security should be a high-level priority whenever a business pursues UC technology.
Businesses must take steps to deliver a positive experience to their millennial customers. A fast, efficient contact center can play a key role in achieving this goal.
Industry expert Pradeep Gowtham recently highlighted a few of the ways that businesses can utilize video conferencing to drastically improve their operations.
In the past several years, economies, businesses and individuals have become more interconnected than ever before, with communications channels expanding more rapidly than many experts or researchers could have ever suspected.
Voice over Internet Protocol business phone systems can be viewed as the centerpiece of unified communications frameworks, especially as these devices were among the first to take a traditional mode of collaboration and put it into the digital arena.
Decision-makers should look for ways to maximize UC-based collaboration among their workforces.
Linda Moore highlighted a few of the most important factors to take into consideration when selecting a video conferencing system.
The North American UC and hosted IP telephony market is projected to approach $10 billion by 2020.
A new study found that many companies have seen significant productivity gains thanks to mobile solutions.
Video conferencing has been integral for advancing online education.