Businesses have started to invest more in advanced unified communications technologies that bring together all of the smaller collaboration tools that have become so popular in a relatively short period of time. To think that only two decades ago, the majority of organizations were relying on standard landline phones and maybe some email communications to connect employees to one another and clientele is truly mind-blowing when looking at the office today.
Video conferencing, Voice over Internet Protocol, mobile devices and enterprise messaging services are now as ubiquitous as landlines were back in the day, and this has worked to the benefit of a wealth of businesses in a relatively short period of time. However, entrepreneurs will need to remain vigilant when approaching new technologies in the provisioning stages, as investments must be directed to solutions that will most closely align with specific corporate needs and objectives.
Selection is key
Firstly, remember that UC markets have become incredibly competitive in recent years, and that business leaders have a variety of options available that will improve the chances of optimal performance. FierceCIO recently suggested several ways in which leaders can go about the provisioning process associated with modern UC and IT, affirming that cloud-based options that can work fluidly with on-premise solutions should certainly be on the agenda.
The whole point of UC is to unify communications frameworks, and choosing models that do not take into account all components in corporate frameworks will be the first step toward a very inefficient and easily disrupted collaboration environment. According to the news provider, third-party options – rather than those that are simply purchased and managed by the company itself – can be a smart decision, especially as configuration and integration are critical to long-term performance and reliability.
Eyes wide open
Again, entrepreneurs must remember that the best choice is not always going to be obvious, and that smart decision-making in the provisioning process will yield much more favorable results down the road. To avoid headaches associated with service disruptions and poor alignment of investments with specific needs, leaders should always place a significant emphasis on the earliest stages of project creation and deployment.
By leveraging the most effective and efficient UC solutions delivered by a reliable and proven service vendor, small businesses can capture the power of modern communications without placing strain on their employees or budget.