Health care UC adoption increasing

Health care UC adoption increasing

In a number of industries, organizations have started to introduce unified communications (UC) into their technology infrastructures in a move that is sure to boost collaboration and mobile access among employees. Due to the advent of mobile technology and the bring you own device movement (BYOD), many IT leaders have introduced UC in order to make their operations more flexible. 

With a high-quality interface that integrates video conferencing, chat and VoIP telephony systems, businesses can leverage a more refined, easy-to-access communications suite. This hasn't been lost on global CIOs, as the market for UC is rapidly expanding. 

According to data from Transparency Market Research, the global UC market will top $61 billion by 2018. That means the sector will see a compound annual growth rate of 15.7 percent between 2012 and 2018. 

While many industries are using the technology, the source noted health care as one sector that has been a heavier earlier adopter of the technology. Across the world, doctors are starting to leverage these solutions to provide better care to patients. From using video to treat individuals in remote locations to establishing a platform to share electronic health records, UC is transforming how many health care organizations function. 

UC benefits for health care
These industry leaders have been able to improve patient satisfaction and produce better research and forward-looking programs that will enhance care in the future. For example, doctors can now easily and quickly access past patient records, which are more detailed than ever, in order to uncover trends that could help with a diagnosis down the line.

This enhanced collaboration is not the only benefit of such technology. With UC, health service groups can reduce the need to hire internal IT teams. This is important because many hospitals and clinics are finding that it's a struggle to recruit tech professionals, as there is currently a global IT skills shortage. 

FierceCIO recently reported about this issue. The source cited data from PwC that found more than one third of health care leaders have canceled or pushed back a project due to the lack of IT talent and resources. 

Fortunately, a quality UC configuration can help health care teams leverage cutting-edge technology that is more durable than legacy infrastructures. While some managerial IT oversight will be needed with UC solutions, the technology makes it easy for doctors in the same network to connect with each other with few problems. 

var addthis_config = {services_compact: ‘facebook,twitter,linkedin’}