Don’t deprive your mobile workers of UC

Don't deprive your mobile workers of UC

The bring your own device movement is evolving rapidly, and companies that neglect to optimize their enterprise mobility strategies may fail to keep pace with forward-thinking competitors. The most effective BYOD programs provide employees with the tools required to enhance productivity, improve communications and collaborate with coworkers in disparate areas. Companies can benefit tremendously by enabling a mobile workforce, but they must also adapt their strategies to accommodate BYOD participants' needs. The adoption of a unified communications program is a good place to start.

Decision-makers are realizing the need for UC
It seems that many IT leaders are now recognizing the importance of a UC solution, albeit being rather slow to do so. A new Evolve IP study, which surveyed 974 IT and executive decision-makers, found that 84 percent of organizations that do not currently have a UC strategy are considering or planning to implement one within the next one to three years. The study also examined the link between UC and BYOD, finding that 60 percent of companies that are leveraging UC services also have a work-from-home program.

Of the various UC services available, video conferencing seems to be a particularly hot commodity. The study revealed that 72 percent of organizations are using some form of video, whether it be a large conferencing system or a one-on-one desktop solution. Additionally, audio and web conferencing was found to be most requested UC feature, with unified messaging and instant messaging and presence ranking second and third, respectively.

Meanwhile, a recent "Technology Trends 2014" study from Computer Economics identified UC as one of six "low-risk, high-reward" enterprise technologies, according to Redmond Magazine. Computer Economics' John Longwell asserted that UC is becoming a more prominent feature in companies' infrastructures. This should come as no surprise given the growth of BYOD and the need for firms to maintain control over enterprise mobility.

Why your BYOD program needs UC 
By adopting UC solutions, organizations are able to mitigate many of the risks associated with BYOD. For instance, UC services like the VoIP system help businesses ensure that their ever-expanding mobile workforce stays connected. With VoIP features like voicemail to email, employees are able to integrate multiple communications systems into one cohesive interface. A comprehensive UC suite allows businesses to improve response times, increase agility and maximize the benefits of their BYOD programs.