Unified communications present many advantages to organizations looking to consolidate communications into one system.
Here are just a few of the ways that businesses frequently underestimate VoIP.
To keep pace with evolving expectations in the coming years, firms need to not only accept UC, but go further and prepare for UC's future.
Businesses need to choose the right UC tools and also embrace effective strategies.
Security is an often overlooked yet critical component of any UC solution.
Data breaches, network infiltration and myriad other attacks have plagued the public and private sectors throughout the past several years, while the frequency of events has appeared to speed up more recently.
For small to mid-sized businesses to see VoIP advantages, they need to approach the selection process strategically.
Considering the potential consequences of a data breach, security should be a high-level priority whenever a business pursues UC technology.
Dave Millet highlighted several of the most important questions that companies should ask of potential vendors when planning to deploy VoIP.
A careful plan is essential for effective VoIP deployment.