With many public sector agencies looking toward their 2017 budgets, now is the time to see what the future holds for UC usage in the industry.
Retailers, utilities, restaurants, airlines and a bevy of other industries have taken to omnichannel, but government agencies are still lagging.
The use of unauthorized applications in the public sector is a serious problem with a simple fix.
UC improves communication among facility staff, enhances security and nourishes the well-being of inmates.
There's a strong chance that more government WebRTC will be offered as a communication channel to the American public in the not-too-distant future.
Unified communications will be an underpinning technology of smart cities.
Communication and collaboration are fundamental elements of operating within a parks and recreation department.
Here are some of the key ways that the 9-1-1 contact centers can benefit from better analytics.
UC with strong UX can reduce the chances that government workers will turn to third-party apps that endanger data.
Secure UC underpinned by military-grade VoIP can answer the call of government service.