The rate of unified communications adoption is accelerating. Around the globe, businesses of all kinds are eagerly turning to these... Continue reading →
Payment collection firms should take advantage of any business communications technology that may improve their contact centers. One such technology is interactive voice response.
New advances in information and communications technology have been exciting to say the least, helping small business owners create more power with fewer expenditures than ever before.
Voice over Internet Protocol business phone services, enterprise mobility and video conferencing have prevailed as three of the hottest topics when discussing unified communications in virtually any organization, and for good reason.
For small to mid-sized businesses to see VoIP advantages, they need to approach the selection process strategically.
The video conferencing technology circulating throughout the public and private sectors today have had a profound impact on the ways in which businesses communicate both internally and externally.
One of the most commonly discussed benefits of unified communications technologies is the ability of the services to reduce expenditures while simultaneously bolstering the collaborative power of a given organization.
In the past several years, economies, businesses and individuals have become more interconnected than ever before, with communications channels expanding more rapidly than many experts or researchers could have ever suspected.
Linda Moore highlighted a few of the most important factors to take into consideration when selecting a video conferencing system.
The North American UC and hosted IP telephony market is projected to approach $10 billion by 2020.