There are a few key reasons why businesses should embrace cloud solutions in the contact center.
Here are three reasons why businesses are embracing UC in the contact center in order to cater to millennial consumers.
Here are four of the most important factors to take into account when evaluating potential UC options.
Hybrid UC combines the best features of both cloud and on-premise telecommunications solutions, delivering maximum value and minimum risk to companies.
The rate of unified communications adoption is accelerating. Around the globe, businesses of all kinds are eagerly turning to these... Continue reading →
Payment collection firms should take advantage of any business communications technology that may improve their contact centers. One such technology is interactive voice response.
New advances in information and communications technology have been exciting to say the least, helping small business owners create more power with fewer expenditures than ever before.
Voice over Internet Protocol business phone services, enterprise mobility and video conferencing have prevailed as three of the hottest topics when discussing unified communications in virtually any organization, and for good reason.
For small to mid-sized businesses to see VoIP advantages, they need to approach the selection process strategically.