Business communications technology continues to diversify at a rapid rate, while a broader range of organizations have adopted the most advanced solutions possible to enhance their collaborative power and drive down costs. While the benefits of Voice over Internet Protocol systems and other types of unified communications technology are vast, enterprises that are implementing these solutions must not overlook the need for security.
Larry Hettick, writing for Network World, recently outlined some of the main concerns of the mass-transition away from Public Switch Telephone Networks to VoIP systems, asserting that codecs should be a major focus among businesses today. Codecs are essentially the tools used to protect data and communications that take place through telephone-related technologies, and are still just as important today as they were when PSTN dominated the market.
There is no doubt that the days of PSTN are coming to a close, and that VoIP will almost certainly be the standard form of business phone services within the near future. As such, Hettick stated that the rapid proliferation of wideband and narrowband voice options should indicate that adjustments need to be made to the standards surrounding codecs, which will still be in use on VoIP phones.
According to the author, interoperability is the name of the game in this matter, as codecs will need to be adjusted to fit the system and network requirements of VoIP systems, which are still relatively new when compared to PSTN business phones. He went on to note that compatibility between residential and commercial codecs should be a priority for the industry moving forward.
Business leaders who are not entirely comfortable with the configuration, security and management demands that come along with modern UC should always work to partner with a trustworthy provider of these services. This will often yield stronger security, fewer disruptions and greater opportunities for productivity increases.