Cloud computing, mobile devices and big data have been among the most commonly discussed trends in corporate technology throughout the past several years, while reports indicate a growing rate of business budgets are being directed toward enhanced security capabilities. However, while these trends are certainly strong in their own rights, and do not appear to be slowing at all in that regard, they are increasingly intertwined with unified communications.
Today's business leaders are generally looking for technologies and methodologies that will ensure they keep a centralized and efficient breadth of control over all their assets and employees. UC serves as this unifying framework, and it should only make sense that the more companies invest in Internet of Things, mobility and the like, the greater the need will be for enhanced management and oversight systems.
And the growth is coming
According to a new report from Grand View Research, the UC market is expected to see roughly $75.81 billion in revenues in 2020, which would be a significant increase from the figures recorded in past years, but also a relatively consistent pace. The analysts there affirmed that newer trends such as BYOD have further bolstered demand for UC solutions, while companies also appear to be focusing their provisioning strategies on integration and interoperability related matters.
Remember, UC will simply not function properly when configuration, integration and general maintenance are not conducted in such a way that accurately aligns with best practices. Rather, the chances of seeing high returns on investment will drop when the right steps have not been taken during the deployment stages.
Additionally, the source pointed out that small businesses are likewise investing in advanced IP technologies and infrastructure to ensure UC is not disrupted or strained in their working environments.
How long will it last?
Some might look at how quickly UC spread in the United States and begin to think that the technology will likely at least level off with respect to new purchases. However, this is simply not the case, as a combination of new users and older ones adopting more advanced iterations of the technology is stimulating continued market revenue growth, much to the advantage of service providers, as well as those investing in the increasingly commoditized systems.
As a result, business leaders must recognize that this trend is going to be important for the long haul, and provision accordingly.