Voice over Internet Protocol, the centerpiece of many unified communications strategies, continues to become more popular among businesses of varying sizes. Given the cost-control benefits, enhanced functionality and generally stronger resilience to outages that come with these business phone services, it is not surprising that the old days of Public Switched Telephone Networks are coming to a sudden halt.
Network World recently reported that several major adjustments will need to be made in light of the VoIP industry's explosive growth, as a relatively high rate of businesses and households are still using PSTN-based services. Although VoIP continues to accelerate, there is still much more work to be done to completely rule out the old, inefficient equipment that has been in use for decades.
However, the source asserted that it is no longer a matter of if the PSTN market will be completely collapsed by VoIP, but when the comprehensive switch will take place on the national and global scale. Greater awareness toward the benefits of VoIP phone services will likely spread internationally, having already gained traction in the United States, which will further accelerate the replacement of phone services on more localized levels.
According to the news provider, VoIP vendors, as well as those using the business phone services, will need to ensure that they are taking the proper steps to enhance backend infrastructure that is used to support the modernized calls and various features.
VoIP phone systems are becoming far more intuitive from the end-user's perspective, but corporate leaders must take control of the other management-related tasks that need to be completed to ensure a seamless transition of voice equipment. By using a proven, reliable provider of VoIP and other UC solutions, this process can often be streamlined and tackled more rapidly.