Health care providers have long been at the cutting edge of technological innovation and deployments, leveraging the most advanced tools to improve patient care. Video conferencing is one component of unified communications that is commonly used for telehealth programs, and hospitals are beginning to expand their uses of the technology for a variety of novel purposes.
Researchers from the University of California at Davis, led by Professor James Marcin, recently announced the results of a study that revealed video conferencing technology can help to lower stress among younger patients. According to the report, UC Davis Children's Hospital participated in a Family-Link program that worked to connect younger patients to their families while staying at the facility for longer periods of time.
Marcin looked at just under 370 children patients that had a minimum stay at the hospital of four days, and his team discovered that stress levels were reduced significantly by the use of video conferencing tools. The program works through portable computers and webcam, while UC Davis Children's Hospital ensured safe communications through a secure network.
"We have many children who transfer from other hospitals and even other states," study author Nikki Yang explained. "Because they are too far away for family and friends to visit, they often ask for laptops so they can teleconference. That was the origin of Family-Link."
Health care providers have remained ahead of the game when it comes to these innovative uses of UC technologies, and businesses in virtually every industry can enjoy similar benefits from these tools. By taking a more unique angle on deployments and strategic alignment of the technology with certain core organizational processes and objectives, the sky is the limit for UC-based performance improvements.