Miriam-Webster defines technology as "the use of science in industry, engineering, etc., to invent useful things or to solve problems." When it comes to communications technology, one of the best examples of a useful thing that solves problems is unified communications, which allows employees operating on different devices to stay connected regardless of where they are. And just as UC has has made business better, bring your own device is making UC better. Here's how.
1) UC leads to a happier workforce
People become very attached to the operating systems and devices they like. With BYOD, businesses don't force specific devices on employees. Workers can use the devices that allow them to work quickly and with the greatest level of efficiency. This also cuts down on the technology learning curve, making the company more appealing to prospective applicants and improving a new hire's ability to get acclimated to the business climate during onboarding. This also means IT teams have to field fewer silly questions generated by user error, letting them focus more on other issues that matter.
"Just as UC has has made business better, bring your own device is making UC better."
2) BYOD yields cost savings
Rather than paying for communications hardware, the company's responsibility becomes ensuring devices stay connected via a unified communication platform, and that the network stays secure. Collaboration and security are two of the most important facets of modern business, and by freeing up company resources, IT can make them the focus of its efforts.
What's more, cloud UC is projected to see massive growth over the next five years, according to a study by Transparency Market Research released this summer. Cloud UC is scalable and more affordable to deploy than internally-hosted UC, and is more conducive to supporting a remote workforce wielding a diversity of devices. When combined with BYOD, you get a winning combination that saves companies money on hardware, and improves workplace mobility.
3) Greater productivity from BYOD and UC
Speaking of mobility, providing employees the ability to work from anywhere has potential to encourage productivity boosts. In climates that experience winter weather for example, a snowstorm is no excuse to not get work done. Log in from your laptop or tablet, and have at it. Have a dentist appointment in the afternoon? You can stay connected and up to date from the waiting room with your smartphone.
The idea of BYOD is not to make employees work more, but to let them use tools at their disposal at no extra cost to the company to work as needed: from any location, on any device, at any time that is most convenient for the employee.
And that is the definition of a mutually beneficial relationship.