Group Summary Reports

Group Summary reports allow for quick access to the most commonly requested call activity information.

The system logs and groups all call activity by group, manager, department, or site and the group reports tool allows supervisors and administrators to further sort call activity by daily, week to date, last week, month to date, year to date, all time, and custom ranges.

These summary reports can be automatically emailed to defined recipients on a scheduled basis.

For additional reports please see our Custom Detailed Reports section

On-Demand Webinars