Overview

Teo Analytics helps you go beyond wrestling with big data, to viewing big answers


A core capability of Teo Unified Communications and Contact Center Solutions is the ability to extract, review, and analyze key data sets to determine efficiency, sales, and support metrics.

Teo solutions have always included advanced data querying, filtering, and custom report generation. However, in listening to our customers we often learned that they were exporting the Teo data, and then manually converging that data with 3rd party data sets, which was repetitive and time consuming. Since the time to process the data was considerable the task was done at lengthy intervals, so real time views were not available.

We recognized this as an opportunity to expand the capabilities of our platforms to include a robust analytics engine which brings enhanced visualizations to the existing data sets, but also enables the integration and real time cross data set analysis. This allows managers and executives to avoid the once timely chore of generating repetitive reports, and provides immediate dashboards correlating their key metrics wherever they are on any browser capable device. Hence, helping you go beyond wrestling with big data, to viewing big answers and opportunities.


Teo Analytics default configuration includes advanced data visualizations of all Teo data formatted in a manner where each dashboard answers key questions. Some of these questions include: What is my busiest time of day, or day of week? Who are my most productive employees? How many calls per day did our advertising campaign generate?

Multi-Dimensional Data

But we didn't stop there


Teo analytics provides multi-dimensional data views that automatically correlate call traffic with geographic locations of calls and callers, as well as integration with Google Analytics to easily correlate web traffic and campaign activity with call statistics.




Integrations

Teo Analytics can also integrate and cross correlate data sets from virtually any legacy system on site, or cloud based service to generate exactly the dashboards you need to use to manage your business. Teo implementation teams can handle all the configuration and dashboard design, so you can focus on your organizational goals instead of data science.


Actian Matrix
Alchemy API
Alexa
Algorithmia
Amazon EMR
Amazon Products
Amazon Redshift
Amazon S3
Amazon Zurora
Angellist
Aylien
Big ML
Bing Search
Blockspring
Buffer
Builtwith
Chartbeat
Check LI
Clarifai
Clearbit
Cloudera Hadoop
Code Climate
Coindesk
Colors
Data Converters
Datafiniti
Data Gov
Datastax Enterprise
Diffbot
Digital Ocean
Doubleclick
Dropbox
Email Hippo
Email Hunter
Encryption
EXA Solution
Facebook
Facebook Ads
Facebook Insights
Fedger
Feed
Firebird
Fouresquare
Full Contact
Full Story
Github
Glassdoor
Gmail
Google Adwords
Google Analytics
Google Big Query
Google Calendar
Google Cloud SQL
Google Custom Search
Google Drive
Google Geocoding
Google Maps
Google Sheets
Google Webmaster Tools
Gosquared
Heroku
Hortonworks Hadoop Hive
HP Idol
HP Vertica
IBM Big Insights
IBM DB2
Import.io
Indeed
Indico
Instagram
Internet Archive
Klout
Lateral IO
Lever
Linkedin
Lob
Mail Chimp
Mail Gun
MAPR
Mark Logic
Mattermark
Meetup
Metamind
Microsoft Translator
Monet DB
Monkey Learn
Microsoft Analysis Services
Microsoft Power Pivot
Microsoft SQL Server
Moz
MySQL
Nasa
Nasdaq
News
New York Times
Odata
ODBC
Oracle
Oracle ESS Base
Pivotal Greenplum
Postgres DB
Product Hunt
Progress Open Edge
Quandl
Quickbooks
Robust Links
Salesforce
Saphana
SAP Netweaver
SAP Sybase IQ
SEM Rush
Send Grid
Sharedcount
Similar Web
Slack
Socrata
Spark SQL
Splunk
Stack Overflow
Stocktwits
Stripe
Tableau
Teradata
Texas A&M
Time Applications
Twilio
Twitter
Uber
Urban Dictionary
Weather Underground
Web Scraping
Whitepages Pro
Wikipedia
Wolfram Alpha
Youtube

Predictive Analysis

Teo Analytics includes advanced predictive analysis capabilities which can help with staff planning, marketing, sales, and support activities.