Industry News

Unified communications explained: Definitions, service delivery, future forecasts

Unified communications explained: Definitions, service delivery, future forecasts

One of the first and most important decisions business leaders must make is how they will support internal and external…

Thinking about breaking into the subscription box market? Here’s what you should know

Thinking about breaking into the subscription box market? Here’s what you should know

In recent years, the subscription box market has exploded. There are all types of different options for consumers, and businesses…

What are the main challenges when deploying unified communication solutions?

What are the main challenges when deploying unified communication solutions?

Implementing a unified communications (UC) suite should be a major step forward for your organization. UC solutions, whether premises-based or…

How can you improve the quality of your UC experience?

How can you improve the quality of your UC experience?

Have you ever been streaming a movie or TV show, only to see the picture become really fuzzy out of…

The final step in UC deployment: The importance of end-user training

The final step in UC deployment: The importance of end-user training

Adopting a new unified communication solution involves quite a few steps. Decision-makers must choose the tools that will make the…

Is UC the weak link in your IT security?: What UC attacks look like

Is UC the weak link in your IT security?: What UC attacks look like

When it comes to information technology security, IT leaders and executive stakeholders usually look to all the main areas first.…

On-premises, cloud, or hybrid: Which UC deployment option is best?

On-premises, cloud, or hybrid: Which UC deployment option is best?

For at least a decade now, deciding whether a key application should be hosted on-premises or delivered via the cloud…

What to focus on when evaluating VoIP and UC solutions

What to focus on when evaluating VoIP and UC solutions

Voice over Internet Protocol (VoIP) telephony and the unified communications (UC) platforms of which it is are pivotal part are…

What the UCaaS trend means for business users

What the UCaaS trend means for business users

Unified communications - integrated platforms providing a streamlined communication and collaboration experience for users - have been a staple of…

Walking the IT security tightrope: Balancing data protection with ease-of-use

Walking the IT security tightrope: Balancing data protection with ease-of-use

In the current digital threat landscape, businesses simply cannot be too careful. Not only are cyber criminals leveraging increasingly robust…

Tips for securing your VoIP communications system

Tips for securing your VoIP communications system

VoIP is not new, but for organizations still reliant on the public switched telephone network (PSTN), making the upgrade to…

3 questions to ask to see if it’s time to implement unified communications

3 questions to ask to see if it’s time to implement unified communications

When do you know that it's time to start thinking about upgrading to a unified communications (UC) solution? UC platforms…

3 unified communications use case that show why you should upgrade

3 unified communications use case that show why you should upgrade

It's no secret unified communications solutions (UC) have become staples of business productivity, superseding traditionally inflexible private branch exchanges (PBXes)…

Riding the waves: Ecommerce trends that will impact your online store this year

Riding the waves: Ecommerce trends that will impact your online store this year

Ecommerce has become an imperative strategy, touching all types of industries, manufacturers, suppliers, shipping and logistics organizations and more. After…

5 benefits of cloud UC solutions for mobile and remote teams

5 benefits of cloud UC solutions for mobile and remote teams

Unified communications (UC) solutions are among the best tools for supporting today's increasingly mobile and remote workforces. According to the…

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