Your Username is typically your telephone extension, followed by "@tenantname" if your phone extension is on a multitenant system.
Click ADMIN to log in to the Admin Portal as an administrator, USER to log in to your account on the User Portal, conference monitor to log in as a Conference Monitor, or ACD SUPERVISOR to log in as an ACD Supervisor.
Note – you cannot navigate to other User Portal or Admin Portal screens while logged in as a Conference Monitor or ACD Supervisor.
If your email address is registered to a user account, you can click “Forgot Password” below the LOGIN button to have your username and a new password sent to your email address. If your email address is not configured in the system, you must contact your system administrator to get your login credentials.