UCM User Portal Help

Multifunction Key Settings

The system administrator may restrict which keys you can configure. In most cases, you will only be allowed to configure unused and speed dial keys.

Multifunction Key 1 is always the primary line key for your extension number; Keys 2 and 3 on some models are always additional primary line keys. Line keys may be added contiguously with the same extension number, up to a maximum of four additional keys for each unique line key.

The default setting for a line key label is the extension number. Different extension numbers (from other provisioned extensions) may be assigned to other line keys, except key 1, which must always be your primary extension number. Multiple instances of the same extension number must always be contiguous and share the same label and ring tone settings.

To edit a multifunction key

  1. If it is not selected, click the MULTIFUNCTION KEY SETTINGS tab in the Device Assignment screen.
  2. Select a row in the table to show the data entry fields below the table.
    The selected key TYPE (in the drop-down list) determines which additional data entry fields appear. These are the options (active data entry fields) that are available, depending on key type:
    • TYPE – the key type for the selected key:
      • LINE
      • ADDITIONAL LINE (inherits parameters from LINE preceding it)
      • SPEED DIAL
      • DSS/BLF (Direct Station Select/Busy Lamp Field)
      • PRESENCE
      Note – you can have only one instance each of these keys: DO NOT DISTURB, DIRECTED CALL PICKUP, or PRESENCE.
    • LABEL – the key label that is displayed next to the multifunction key (IP Phone 7810). The default label for line keys is the extension number.
    • Extension – the extension number associated with a line or DSS/BLF key.
    • RING – sets ring delays (time delay before audible ringing) for Line keys. Options are ALWAYS, NEVER, AFTER 1 RING, AFTER 2 RINGS, … AFTER 7 RINGS (1 Ring = 6 seconds). The default is ALWAYS (no delay).
    • RING TONE – selects the ring tone used for each line on your phone.
    • SPEED DIAL – the speed dial number that is dialed for speed dial and DSS/BLF keys. Enter a # (pound character) at the end of the speed dial number to automatically dial the number (without selecting SEND). To enter a Pause in the dialing string, enter a P character.

      Additional speed dial numbers can be set up in the Speed Dial Directory.

  3. Click Save when you are done.
See also