UCM User Portal Help

Call Activity

The Call Activity screen shows a detailed log of your inbound and outbound calls, faxes, voicemails, call recordings, and other data. It is the central repository for your call, voicemail and fax activities. You can perform numerous actions on this screen that let you view and work with call-related data by selecting various filtering, sorting, and date-related options.

You can:

Call Activity Log

Call Activity Log

The Call Activity Log has one row for each call, with several columns showing:

If there is more than one page of calls, the navigation controls become active. Click Search or Search to navigate to another page, or click Search or Search to go to the first or last page of the log.

See also