UCM Admin Portal Help

System Sub Administrators

System Sub Admins menu

System Sub Administrators have restricted access to the system, based on privileges set up by a System Super Administrator. Generally, users are assigned Sub Administrator privileges based on specific tasks they need to perform, such as running reports or configuring users. They do not have access to system critical configurations.

System Sub Administrators can have one of three access levels:

Configuration screens that are not included in a System Sub Administrator’s access level cannot be accessed.

To add or modify a System Sub Administrator

  1. On the SYSTEM SUB ADMINS screen, select a USER to edit, or click Add New button at the bottom of the list to assign a new System Sub Administrator.
  2. If you are adding a new administrator, choose either SELECT EXISTING USER ACCOUNT if you have already created or imported user account information, or CREATE & ASSIGN NEW USER ACCOUNT to create new users from scratch.

    Note – a System Sub Administrator does not need to be assigned to an extension within the system.

    If you chose SELECT EXISTING USER ACCOUNT, enter search criteria, and then click RUN SEARCH. Select a user from the search results, select a user template, and then click ASSIGN SELECTED.

    If you chose CREATE & ASSIGN NEW USER ACCOUNT, enter a new user name, select a user template, then click CREATE & ASSIGN.

  3. Edit the EMAIL address and PHONE NUMBER, if needed.
  4. Select the ACCESS LEVEL for this System Sub Administrator:
    • UTILITIES
    • USERS
    • CONFIGURATION
  5. Click Save button.
See also