The presence status of other users is indicated by a small icon in the Contacts list, the Favorites list, and in contact flyout panels.
To view another users presence status, you must subscribe to receive that user's presence. The user must have an extension on the Teo UC System.
A Mac Address Book account is automatically created in Teo Softphone.
If your Mac address book contains phone numbers that you know you can use to obtain online availability information about a contact through your Teo UC account, you can subscribe to their status in Teo Softphone.
You can add and remove contacts or group of contacts to the alert list. When a contact is on the alert list, you receive a Teo Softphone notification when their online status has changed.
An alert icon appears by a contact after you add it to the alert list. The icon disappears when you remove the contact from the alert list.
Banner-style notifications appear briefly in the top corner of the screen. They will disappear on their own. Alert styles notifications appear and remain on the screen until you take action on them. Click the notification to bring Teo Softphone into the foreground.