Softphone for Mac Help

Favorites

Favorites are frequently-dialed contacts. This feature can simplify finding a number when you have a large number of contacts.

Any contact with a phone number can be added to Favorites. Favorites remain in the Contacts list.

To place a voice or video call from Favorites

  1. Click Favorites in the resource panel.
  2. Hover over a favorite to reveal the click-to-call (handset) icon.
    Click to Call icon
  3. Click the icon to immediately call the contact's primary phone number. This the Teo Softphone extension by default, although another primary phone number can be selected in the contact's profile.
  4. To call another of the contact's numbers, click on the favorite you want to call to open a contact flyout panel, and click the number you want to call.

To add a contact or group to Favorites

  1. Click Contacts in the resource panel.
  2. Click on a contact or group, or use Shift+click, Ctrl+click, or a combination to select one or more contacts or groups that you want to add to favorites.
  3. Right-click and select Add to Favorites or Add Group to Favorites.

To remove a contact or group from Favorites

  1. On the Favorites panel, click on a contact, or use Shift+click, Ctrl+click, or a combination to select one or more contacts you want to remove from Favorites.
  2. Right-click and select Remove from Favorites.

    The removed contact(s) will remain in the Contacts list.

See also