IP Phone 9104 User Help

Initial Setup

Notethe following instructions are intended for use by system administrators when initially installing an IP Phone 9104.

Before proceeding, log on to the Teo UCM Admin Portal and add the IP Phone 9104 device for the intended user. Configure basic options:

Completing configuration at the phone

After completing device setup in Teo UCM Admin Portal, perform the following steps at the phone.

Reset to default configuration

If this phone was configured on another extension, reset it to the factory default configuration before proceeding.

  1. Select MenuSettingsAdvanced Settings.

    If prompted, enter the password for the Advanced Settings menu.

  2. Select Reset to Default, followed by Yes to confirm.

    The reset process will take 2-3 minutes.

Login credentials

If the UC server address has been configured through DHCP Option 66:

  1. Within a minute after the phone initializes following power-up or reboot, the Auto Provision message will appear.
    Auto Provision
  2. Select View, and then enter the authentication username and password.

    User is the extension number@tenant domain (e.g. 1000@teo) for multitenant systems, or just the extension number (e.g. 1000) for single tenant systems.

    Passwd is the SIP password assigned to the extension.

    User and Password
  3. Select Start.

    The phone will read its configuration information from the UC server, update its settings, and complete registration with the system.

  4. Verify phone registration by making a test call.

 

If the UC server address has not been configured:

Perform the following steps if your server does not have Option 66 configured with the Teo Update Server address. You will need to set the appropriate server address and login credentials in the phone menu to enable auto provisioning.

  1. Select MenuSettingsAdvanced Settings.

    If prompted, enter the password for the Advanced Settings menu.

  2. Select MaintenanceAuto ProvisionStatic Provisioning Server.
    Dialpad
  3. Press the Up key Up or Down key Down Navigation key until Server is shown.
    Dialpad
  4. Enter the server address or fully qualified domain name with the dial pad.
  5. Press the Down key Down Navigation key to display User.
  6. Enter extension number@tenant domain (e.g. 1000@teo) for multitenant systems, or just the extension number (e.g. 1000) for single tenant systems.
  7. Press the Down key Down Navigation key to display Password.
  8. Enter the SIP password assigned to the extension.
  9. Select Save to save Static Provisioning parameters.
  10. Select MenuReboot System.
  11. After the phone has restarted, the provisioning process will start within 30 seconds. The phone will read its configuration information from the UC server, update its settings, and complete registration with the system.
  12. Verify phone registration by making a test call.