Mobile Softphone for iPhoneiPad Help

Your Presence Status

The Presence feature allows you to set your presence status in the Teo UC System and view the presence status of other users. Your status may be viewed by other users in the system and may be used to determine routing of calls to your extension. You can change your presence status at any device that shares your extension.

To manually change your presence status

  1. Tap Messages.
  2. Tap My Status.

    The presence status display appears with a check mark indicating your current status.

    Presence Status
  3. Tap your current presence status, under the Teo logo.
    Presence button

    The presence status display appears with a check mark indicating your current status.

    Presence Status
  4. Tap any status option to select it for your current presence status.

    NoteAppear Offline cannot be selected if any other device (such as your desk phone) is registered to your extension.

  5. To use custom text for the selected status, tap the field under My Custom Status Note and type in a note with the on-screen keyboard.
  6. Tap Done when finished.
  7. When finished, tap anywhere outside of the Presence popup.
See also