Mobile Softphone for iPhoneiPad Help

Transferring Calls

To transfer a call, screened (attended)

This option transfers the call after you speak with the party you are transferring to.

  1. Tap Hold button to place the first call on hold.
  2. Tap Add Call button, and then call the second party.
  3. After the second party answers, tap transfer to complete the transfer.

    Teo Mobile Softphone connects the first party to the second party, and disconnects you from the call.

To transfer a call, unscreened (blind)

This option transfers the call immediately, without you first speaking with the party you are transferring to.

  1. On the active-call screen, tap transfer.
  2. Call the second party.
  3. Tap Xfr.

    Once the call connects, Teo Mobile Softphone disconnects you from the call.

See also