Mobile Softphone for iPhoneiPad Help

Placing Calls

To place an outgoing call using Siri

You can use Siri to place a voice or video call when Teo Mobile Softphone is in the foreground, background, exited, or when your iPhoneiPad is locked. The first time you use Siri, you must give Siri permission to access Teo Mobile Softphone's data. To phone a person using their name, the person must be in Teo Mobile Softphone's Contacts.

  1. Press and hold the Home button on your iPhoneiPad.
  2. To place a voice call: Ask Siri to "Call Ava Phillips with Teo Mobile" or "Call 6045551234 with Teo Mobile".

    To place a video call: Ask Siri to "Video call Ava Phillips with Teo Mobile" or "Video call 6045551234 with Teo Mobile".

Teo Mobile Softphone starts the call. If you are placing a video call, Teo Mobile Softphone starts sending your video as soon as the other party accepts the incoming call.

To place an outgoing call using the dialpad

  1. Tap Phone in the resource panel to show the dialpad.
  2. Tap Dialpad button in the toolbar to show the dialpad.
  3. Enter the digits to dial.
  4. Edit the dial string if needed; tap Delete Character icon to delete the last digit, or tap Delate All icon to clear the entire dial string.
  5. Tap Call button to dial the call.

To place an outgoing call from the Favorites, Buddies, Contacts or list

  1. Tap Contacts in the resource panel.
  2. Tap Contacts, Buddies, or Favorites at the top of the screen.
  3. Tap Favoritws icon in the toolbar to show Favorites, or

    Tap Contacts in the resource panel to expand the tab, and then tap Contacts or Buddies.

  4. Scroll through the list or search for a contact, buddy or favorite.
  5. Tap any entry.
  6. For Contacts or Buddies, tap any phone number field.
  7. Tap Call… or Video… to dial the call.

To place an outgoing call from the History list

  1. Tap History in the resource panel.
    Tap History in the resource panel to expand the tab.
  2. Tap All or Missed to filter the view.
  3. Tap History Info icon beside an entry to show call details.
    Tap an entry to show call details.
  4. Tap any phone number field in the call details panel.
  5. Tap Call… or Video… to dial the call.

To place a second call

  1. Tap Hold button to put the current call on hold (optional).
  2. Tap Add Call button.
  3. Make the second call as usual.

Once the second call is placed, you can swap or merge the calls as you would swap or merge any two phone calls on the iPhoneiPad.

Note – you can have a maximum of two calls in progress at the same time.

To place a video call

See also