Mobile Softphone for Android Help

Your Presence Status

The Presence feature allows you to set your presence status in the Teo UC System and view the presence status of other users. Your status may be viewed by other users in the system and may be used to determine routing of calls to your extension. You can change your presence status at any device that shares your extension.

To manually change your presence status

  1. (Android phone)  Tap Messaging in the resource panel.
    (Android tablet)  Your status appears in the toolbar.
  2. Tap on the symbol beside your status. The list of available status options appears.
    Presence Status
  3. Tap any status option to select it for your current presence status. A check mark indicates the selected option.

    NoteAppear offline cannot be selected if any other device (such as your desk phone) is registered to your extension.

  4. To use custom text for the selected status, tap <Enter Custom Note> and type in a note with the on-screen keyboard.
  5. Tap the Android Back button, tap the back arrow (Android phone), or tap outside the presence pop-up (Android tablet).
See also