Mobile Softphone for Android Help

Placing Calls

To place an outgoing call using the dialpad

  1. (Android phone)  Tap Phone in the resource panel.
    (Android tablet)  Tap Dial pad on the toolbar.
  2. Enter the digits to dial.
  3. Edit the dial string if needed; tap Delete Character icon to delete the last digit, or tap Delate All icon to clear the entire dial string.
  4. Tap Call button to dial the call.

To place an outgoing call from the Favorites, Buddies, Contacts or list

  1. Tap Contacts in the resource panel.
  2. Select a contact by tapping on the contact or by typing their name in the Search bar and tapping on the contact.
  3. Tap the phone number that you want to dial.
  4. Tap Call or Video to dial the call.

To place an outgoing call from the History list

  1. Tap History in the resource panel.
  2. Tap the history entry containing the contact you want to call.
  3. Tap any phone number with a Call or Video icon to start the call.

To add video to a voice call

You can add video to the voice call after the call is established.

You will see the remote party's video after they add video on their end.

To remove video (change to audio only)

See also