Teo Call Center suite is an extension of tightly integrated call center capabilities that enhance our
Unified Communications suite. Call Center suite users can log agents in and out of queues and dynamically
route inbound call flow based on advanced algorithms. Suite supervisors can monitor agent and queue activity
in real time, set alarm notification events, barge, monitor, whisper, record, and instant message with agents
in real time. Customers can choose to buy the technology, subscribe to cloud services, or create a hybrid deployment.
See Product Features